Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with a Malaysian online casino? This is where to reach us. We read every message that comes in, even if we can't always reply immediately.
How to reach the team
The quickest way to contact Online Casino Malaysia is by email at [email protected]. Whether it's a general enquiry, a correction request, or feedback on a specific operator we've covered, send it through and we'll get back to you as soon as we can. We can't guarantee a fixed response time, but we do work through enquiries in the order they arrive.
When writing in, it helps to be specific. If you're pointing out an outdated bonus figure, a broken link, or a change in licensing status for one of the operators we list — for example BK8, Gembet, We88, or any other casino featured on this site — please tell us exactly what you saw and where, so we can check it against the operator's current terms.
What we can help with
- Corrections to bonus amounts, wagering terms, or payment details listed in our reviews
- Questions about how we compare and rank online casinos in Malaysia
- Reports of broken links, outdated information, or technical issues on the site
- General feedback on the site's content, layout, or usefulness
- Media or partnership enquiries related to the site
What we can't help with
We're an independent review and comparison site, not an operator. That means we can't process deposits or withdrawals, resolve account disputes, verify your identity for a casino, or answer questions about a specific bet or transaction. Those matters sit with the casino itself — check the support section on the operator's own site, or the terms tied to the offer you signed up for.
We also can't offer financial or gambling advice, or tell you whether you're likely to win. If you're concerned about your own or someone else's gambling habits, our Responsible Gambling page has practical tools and support contacts, and it's worth reading regardless of how you found your way here.
Before you write in about a specific casino
If your enquiry concerns a particular operator's bonus terms, minimum deposit in ringgit, or withdrawal limits, it's worth double-checking the offer details shown on that operator's listing on this site first — material conditions such as wagering requirements and expiry dates are noted alongside each offer. If something there doesn't match what you're seeing on the operator's own site, that's exactly the kind of discrepancy we want to know about.
Feedback shapes our reviews
Our rankings are compiled through our own research and are never influenced by which operator pays us a commission — but reader feedback still matters. If you've used a casino we've reviewed and your experience with deposits, withdrawal speed, or customer support differs from what we've written, tell us. We factor genuine, verifiable feedback into how we keep our coverage current.
You can also learn more about who compiles this site's reviews on our About Us page, or check the site's usage terms on our Terms and Conditions page.
A reminder before you play
Everything on Online Casino Malaysia is intended for readers aged 21 and over. Online gambling carries financial risk, and no bonus, review, or ranking on this site guarantees a particular outcome. If you're contacting us with a question about eligibility, age restrictions, or how licensing works for operators serving Malaysian players, we're happy to point you toward general information — though for anything specific to your own account or location, the operator's own terms and your local regulations take precedence.